CCS VFE Cards and CCS Vision Pack Apps Privacy Policy

App Developers

The CCS Vision Pack App and the CCS VFE Cards Apps are created by CCS Corporation Pty Limited. Our website address is: https://ccs.cards (the domains www.ccscards.com.au and www.ccscorporation.com.au are also used and point to this site).

Privacy policy

Neither App collects or send data to CCS Corporation or any third party.

Access to photo gallery

The Apps do request access to your devices photo gallery or camera roll to enable you to save your vision documents you create within the App. You are entitled to print and share these documents as part of your use of the App. Note: the save and export functions are only possible with the premium Vision Pack App.

Storage folder

The Apps also create a data storage folder on your device to allow you to save visions you create within the App. Saved visions can be reloaded into the App for later reference and modification. None of this information is sent either to CCS Corporation or any other third party.

Joining a CCS VFE Session 

If choose to use the "Join a VFE" function on either App to participate in a CCS Virtual Facilitation Environment (VFE) session, you will be required to enter a First and Last name, and a Session code (provided to you by the person running the VFE session). You do not have to enter your real names (although you probably usually would), as they are only used to show your attendance in the session to other participants.

In addition, when joined to a VFE session, the card choices and notes added by you to those cards will be sent for display on the VFE application running on the facilitator's desktop computer — but only if you choose to tap the "Share to VFE" button. Otherwise none of your activity on the App is visible to anyone else.

Once shared to the VFE, your card choices and notes may be viewed by other participants in the VFE session if the facilitator chooses to share the VFE screens — either over a video conferencing application or simply by showing their desktop computer screen. In addition, the facilitator running the session, may choose to take "snapshots" of screens being displayed to save or share the choices sent to the VFE during the session by you and other participants for later reference or review. Snapshots are stored as .png graphic files. A facilitator can also "Resume" or "Review" a session any time in the future, to share and build on the results or to carry out further CCS Cards activities. However, information is not directly linked to you in any way other than by the first and last names you chose to enter when joining the session.

Disclosure of information: We may disclose your information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Information is only supplied to a third party when it is required for the delivery of our services.

Information from a session activities may from time to time be accessed by CCS Corporation for use in research and development both to assist understanding of ways to better engage participants and to improve the efficacy of the application -- data will be anonymised for research purposes.

We may from time to time need to disclose information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

We may also use your information to protect the copyright, trademarks, legal rights, property or safety of CCS Corporation Pty Ltd, its application, website and customers or third parties.

Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia. These may include, but are not limited to the United States of America.

If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and other information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

By providing us with personal or other information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

Storage and security: Account Holder information will be stored in a secure digital platform with standard security measures in place. CCS Corporation is committed to ensuring that information is secure and accessible only to Account Holders their carers, family, friends and other authorised personnel.

We are committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

While effort and care will be taken to ensure no loss of Account Holder data, CCS Corporation cannot be held responsible or liable for damages or grievance or inconvenience that may arise from a data loss incident.

Storage location: CCS digital applications are approved by and available from Google Play and the App Store for free download and abide by both these supplier’s security and data App integrity regulations to ensure they are safe to run on modern mobile devices. Updates are made to these applications as required and as new features are added. Information entered into Accounts is stored on Microsoft Azure Eastern Australian servers.

Access and Corrections

Account Holders with a current valid VFE Account have the right to access their personal information (email address) and correct any inaccuracies. Account Holders can request that we erase any personal data held about them. This does not include any information we are obliged to keep for administrative, legal, or security purposes.

Retention of information

Account Holder information will be retained for access and normal functioning of an account as stated above unless you inform us otherwise.

Ownership of information

Any information entered into a VFE Account by users or participants is deemed to be owned by, and entered with, the Account Holder's consent. Should such information subsequently be found to be infringing third party copyright or be considered defamatory, CCS Corporation will not be held liable to any third party and may request or require removal of the information.

Information will remain accessible to an Account Holder so long as a valid Account is in place. When an Account is closed or withdrawn or not renewed, the information in the Account will no longer be accessible by the Account Holder. By entering information into their Account, an Account Holder (or an authorised agent) understands and agrees that CCS Corporation reserves the right to retain all information and use and provide to its research partners, anonymised Account data for research and statistical purposes to improve understanding of image-driven activity and engagement techniques, and the efficacy of its applications. Information will never be disclosed or sold by CCS Corporation to third parties for use in advertising or marketing.

No responsibility assumed

CCS Corporation Pty Ltd, its officers and employees assume no responsibility in relation to the use of the CCS Vision Pack App, CCS VFE Cards App, CCS Virtual Facilitation Environment or the information contained in them.

No advice provided

The information contained in the App is not intended to be advice. It is general information only.

Support or enquiries

You can contact us at any time for App support or questions about this privacy document from: