Evidence from the field

Examples of how the CCS has been used by different facilitators to do the job they were brought in to do.

[Note: Examples are taken from real field cases as told to us. Some of the accounts may include abbreviated methods and CCS topics that could be more optimally worded. Stock images are used to ensure anonymity.]

From the field - building team trust
FROM THE FIELD

Building trust in a team

The situation:
I was required to facilitate a session of 20 participants on how to better manage conflict and difference when it arises in the team — trust was pretty low in the team at present. I had a plan for how I was going to use the CCS cards but at the last minute, I had to unexpectedly change the second activity.

Outcome:
"They (independently of me) decided to create a five-step conflict management plan that they then all agreed to follow. They were so impressed with the cards and the process."

From the field - mediation
FROM THE FIELD

Mediation

The situation:
A coach called in to run a mediation session between three work colleagues experiencing strong conflict.

Outcome:
"SUCH AN AMAZING SESSION! Got to say that your cards saved my bacon again Leonie!"

From the field - people using CCS apps
FROM THE FIELD

Team planning day — session opener using the CCS Cards VFE

The situation:
An in-room session for a team of 9 to help everyone open-up and get ready to participate in the planning day. The VFE was used to easily give everyone a (virtual) pack of CCS Cards.

Outcome:
"One of my team mates in her late 40s said she has done many team games over the years and this was the best she had experienced."

Power to the images! Using CCS Cards in Italy.

Anna, an Italian participant in an Entrepreneurship course, talks about using CCS Cards to help express emotions. Potere alle immagini. Grazie, Anna.

(Italian with English subtitles)

team-doing-values-breakout
FROM THE FIELD

Create company values

The situation:
Develop company values that are current and relevant. A selection of employees from different departments in the organisation brought together for 1 day to formulate the company values.

Outcome:
"This session absolutely nailed it. We went on a journey and came out the other side with fresh values that we 'own' and will commit to."

team-vision-strategy
FROM THE FIELD

Team vision and strategy

The situation:
A customer service team, 2 day retreat. Half the team knew each other already, half were relatively new. The challenge was to connect and plan for the busy year ahead.

Outcome:
"Stunning! The environment has settled. Here we are at our busiest time of year ... and this team is humming. They are more open and trust each other."

team-doing-strengths
FROM THE FIELD

Merge two teams

The situation:
Merging two teams after a restructure. 23 participants, finance industry.

Outcome:
"One of the best team building sessions ever! It has helped us to pinpoint our strengths and weaknesses and provoked a high level of involvement – especially from the quieter members of the teams."

Expert connection every time

"I have told you more in these 5 cards and these 5 minutes, than I have shared with friends I have known for years!"

Genuine engagement

"We wouldn't even think about running a program without the CCS. It just feels flat without it!"

Shared understanding

"Most importantly the CCS enables you to achieve an outcome of shared understanding more quickly than traditional dialogue."

Genuine engagement

"The level of disclosure and sharing we are able to get with the CCS cards in the first 90 minutes of our program used to take a day and half!"